STANDARD SHIPPING TIME
 

Standard production times are marked next to each product as well as rush production options. Production time beings after a signed proof has been received via fax. Production time does not include the day of approval. 

All orders are shipped from our plant in Massachusetts via UPS ground unless otherwise specified on your purchase order. Please make sure that the shipping method on your order acknowledgement and your ship date match your date required to have the product in hand.

Any changes to the purchase order regarding ship to address or shipping method MUST be submitted in writing via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Shipments become the property of our customer upon our delivery to the carrier. Any claims for lost or damaged shipments must be filed  with the shipping carrier by the customer.

 

DROP SHIPMENTS

Available @ $10 (v) per location

 
 
RUSH SERVICE
 
Rush Service is available for orders that can be processed in 5 working days following proof approval.                                                      
A 15% surcharge will be added to the total price per piece, with a minimum fee of $65. 
 
The "Rush Service" icon will indicate which items are eligible for this expedited service.
To ensure your order is entered on the same business day, please submit it by 10:00 AM. It's important to note that due to fluctuations in timing and order volume, "Rush Service" may not be consistently available for all items. 

Please remember to specify your "In Hands" date on your purchase order. 

For those considering Rush Service, it’s advisable to contact the factory directly This email address is being protected from spambots. You need JavaScript enabled to view it. to confirm availability for the specific item you’re interested in.

 

 
24-HOUR LIGHTNING SERVICE
 

Orders will be shipped within 24 hours after the receipt of proof approval. A surcharge of 30% will be added to the total price per piece, with a minimum fee of $95 for this service.

Should this service be available, a “24-Hour Lightning Service” icon will be displayed alongside the item. Orders must be submitted by 10:00 AM in order to be processed on the same business day. 

Proofs will be provided within 24 hours of receiving the purchase order and artwork, which must meet our specified guidelines. If proof approval is received prior to 10:00 AM EST, the order will be shipped the following business day. 

It is imperative that all proofs are signed, dated, and submitted to us via fax or email without exception.

For any order utilizing the “24-Hour Lightning Service,” it will be assumed that the job will ship overnight unless explicitly stated otherwise in writing. Due to the fluctuations in timing and the volume of orders received, the “24-Hour Lightning Service” may not be available for all items at all times. 

It is advisable to contact the factory to confirm the availability of this service for the desired item when making such a request. Additionally, please include your “In Hands” date on the purchase order.

 

***To view all items that qualify for the "24-Hour Lightning Service," please click on the appropriate category to access the complete listing.